OWNER

Frequently Asked Questions

  • ARE YOU LICENSED?

    We are fully licensed and insured. Our licenses cover real estate management. We also carry errors and omissions, general liability, and workers compensation insurance.

  • CAN I REACH YOU AFTER HOURS?

    For emergency maintenance, a member of our team is available 24/7 to take calls and begin the process of stopping further damage and scheduling mitigation. For inquiries on available properties, we have a system that can respond and schedule showings 24/7/365.

  • HOW & WHEN DO YOU PROCESS OWNER DRAWS?

    We process all owner draws through an EFT (Electronic Funds Transfer) between the 15th and 20th of the month. The exact date varies based on weekends and bank holidays. Owners will receive an email when the owner disbursement is processed.

  • DO I GET TO SEE THE LEASE OR SIGN IT?

    As your agent, you do not need to sign the lease. We DO provide copies of the lease for your records.


  • HOW IS RENT COLLECTION HANDLED?

    Most of our rent collection is done online. This is the fastest, easiest, and most accurate way.

  • HOW LONG OF A LEASE DO YOU SIGN?

    Leases are typically twelve months in length, and requests for shorter or longer leases will be approved by the owner of the property.

  • HOW MUCH SECURITY DEPOSIT DO YOU CHARGE THE TENANT?

    Per Alabama state law, the security deposit can be up to one full month's rent. We charge $50 less than the monthly rent for the security deposit.

  • HOW SOON CAN YOU START MANAGING MY PROPERTY?

    We're ready when you're ready! Time is valuable, and our team has developed a streamlined process to ensure a smooth onboarding transition. Call us today!

  • WHAT TYPE OF PROPERTIES DO YOU MANAGE?

    Whether it’s a single-family home, townhome, or condo, we manage a variety of property types—each with a personalized approach to meet your unique needs.

  • AM I REQUIRED TO MAKE MY PROPERTY AVAILABLE TO SECTION 8?

    No, you are not required to make your property available to Section 8 voucher holders.

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